Effective Date: 26 June 2025 (Updated on 5 August 2025)
Website Owner: Ezadnet Technology
Website URL: https://zuliza.net, https://ezadnet.technology
1. Introduction
Welcome to Zuliza Shop (“we,” “our,” “us”). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
2. Use of the Website
- You must be at least 18 years old to use our website.
- You agree not to use the website for fraudulent or unlawful purposes.
- We reserve the right to modify or discontinue services at any time without prior notice.
3. Products and Services
- All product descriptions and prices are subject to change without notice.
- We do our best to ensure accuracy, but errors may occur. If an error is found, we have the right to cancel or modify orders.
4. Payment and Billing
- Payments must be made using authorized methods provided on our website.
- We are not responsible for errors related to payment processing by third-party providers.
- FPX Payment (Billplz)
- For FPX payment using Billplz it will be charge RM1.10 B2C Transaction fee and RM3.30 B2B Transaction fee.
- E-wallet Payment (Billplz)
- Maybank QRPay will charge 1.0% every transaction fee.
- Shopee Pay will charge 1.1% for every transaction fee.
- Tounch n Go and Grab Pay will charge 1.2% for every transaction fee.
- Boost will charge 1.4% for every transaction fee.
- Card Payment (Billplz)
- Domestic Transaction fee 1.8%.
- International Transaction Fee 2.8%.
- Paypal Payment
- Sending a payment in MYR is free for the sender if you’re paying with a bank account or PayPal balance. but the recipient might have to pay a fee. If you fund your payment with a card, there’s a 9% fee to pay including rate conversion.
5. Shipping and Delivery
- Estimated delivery times are provided but are subject to unforeseen delays.
- We are not liable for damages or losses once an item is handed over to the courier.
6. Returns and Refunds
- Our return and refund policy is detailed separately on return and refund policy.
- Refunds will be issued based on eligibility criteria outlined in the policy.
7. Intellectual Property
- All content on the website, including text, graphics, and logos, is our property or licensed to us.
- You may not reproduce, distribute, or use any content without our permission.
8. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages resulting from website usage.
9. Privacy Policy
- Your personal data is handled in accordance with our Privacy Policy, available at privacy policy.
10. Governing Law
- These Terms and Conditions are governed by the laws of Electronic Commerce Act 2006 (ECA).
- Any disputes will be resolved under the jurisdiction of Consumer Protection Act 1999 and the Consumer Protection (Electronic Trade Transactions) Regulations 2012.
11. Contact Information
If you have any questions, feel free to reach us at admin@zuliza.net.
We have right to edit or arrange this terms and condition at any time.